In honour of the upcoming celebration of all things spooky, I’d like to talk about skeletons. Not the anatomical kind. Not even those...

As someone who began my career negotiating and managing B2B sales contracts, I’ve given a fair amount of thought to the...

In every organization there are clusters of employees who hold the blueprints to its day-to-day business processes. They are the...

As a writer there are few things I love more than a good extended metaphor, so here’s one that applies to business transformation: data...

Analysis paralysis. The 80/20 Rule. Perfection is the enemy of done. Raise your hand if you’ve recently heard any of these aphorisms...